Professional

Patents

  • 15/836102, Waypoint Detection For A Contact Center Analysis System (Pending, accepted)
  • 9,697,231 – 7/4/2017 Methods and Apparatus for Providing Virtual Media Channels Based on Media Search
  • 8,312,022 – 2012 Search Engine Optimization
  • 7,274,776 – 9/25/2007 Methods and Systems for Routing a Call
  • 6,898,277 – 5/24/2005 System and Method for Annotating Recorded Information from Contacts to Contact Center
  • 11/522,645 – 9/18/2006 Method and Apparatus for Updating Speech Recognition Databases and Reindexing Audio and Video Content using the Same (Pending)
  • 11/446,549 – 6/2/2006 Method and Apparatus for Providing Virtual Media Channels based on Media Search (Pending)

Publications

  • “Are the tools up to the task? An evaluation of commercial dialog tools in developing conversational enterprise-grade dialog systems.” Meteer, M., Hickey, M., Rothberg, C., Nahamoo, D., & Kislal, E. E., Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 2 (Industry Papers). 2019.
  • Expressibility and the problem of efficient text planning. Meteer, Marie. Bloomsbury Publishing, 2015.
  • “MedLingMap: A growing resource mapping the Bio-Medical NLP field”. Meteer, M., Borukhov, B., Crivaro, M., Shafir, M., & Thamrongrattanarit, A. In Proceedings of the 2012 Workshop on Biomedical Natural Language Processing (pp. 140-145). Association for Computational Linguistics.
  • “What can NLP tell us about BioNLP?”. Thamrongrattanarit, A., Shafir, M., Crivaro, M., Borukhov, B., & Meteer, M., In Proceedings of the 2012 Workshop on Biomedical Natural Language Processing (pp. 122-129). Association for Computational Linguistics.
  • “Dialogue Act Modeling for Automatic Tagging and Recognition of Conversational Speech”, Stolke, Ries, Coccaro, Shriberg, Bates, Jurafksy, Taylor, Martin, Van Ess-Dykema, Meteer, Computational Linguistics, 2000
  • “Sub-Sentence Discourse Models for Conversational Speech Recognition”, Kristine W. Ma, George Zavaliagkos, Marie Meteer , Proceedings of International Conference of Acoustics, Speech, and Signal Processing (ICASSP) ’98, May 12-15, 1998
  • “Modeling Conversational Speech for Speech Recognition”, M.Meteer & R.Iyer, in Proceedings of the Conference on Empirical Methods in Natural Language Processing, University of Pennsylvania, May 17-18, 1996.
  • “Assumptions Underlying Discourse Relations: Which ones are really there and where are they?” Marie Meteer. Proceedings of the ACL Workshop on Intentionality and Structure in Discourse Relations, 1993.
  • “Integrating Symbolic and Statistical Approaches in Speech and Natural Language Applications”, ACL Workshop: The Balancing Act, Combining Symbolic and Statistical Approaches to Language, July 1, 1994.
  • “Spotting Events in Continuous Speech” P.Jeanrenaud, M.Siu, J.R.Rohlicek, M. Meteer, and H. Gish. ICASSP. 1994
  • “Statistical Language Modeling Combining N-gram and Context-free Grammars”, M. Meteer & R. Rohlicek. ICASSP, 1993
  • “Coping with Ambiguity and Unknown Words Through Probabilistic Models”, R. Weischedel, M. Meteer, & R. Schwartz, Computational Linguistics, June, 1993.
  • Expressibility and the Problem of Efficient Text Planning. Pinter Publishers, London, England, 1992.
  • “Portable Natural Language Generation using SPOKESMAN” M. Meteer, Proceedings of the 3rd Conference on Applications in Natural Language Processing, Trento, Italy, April, 4-6, 1992
  • “Gisting Conversational Speech”, J.R.Rohlicek, D.Ayuso, M.Bates, R.Bobrow, A.Boulanger, H.Gish, P.Jeanrenaud, M.Meteer, M.Siu, in ICASSP, Mar. 23-26, 1992, Vol.2, pp. 113-116
  • “Bridging the ‘Generation Gap’ between Text Planning and Linguistic Realization,” M. Meteer. Computational Intelligence. 7(4) Special issue on Natural Language Generation, 1992.
  • “Evaluation for Generation”, M.Meteer & D.McDonald in Proceedings of the Natural Language Processing Systems Evaluation Workshops, Berkeley, California, June 18, 1991.
  • “SPOKESMAN: Data Driven, Object Oriented Natural Language Generation”, M. Meteer. Proceedings of the Seventh IEEE Conference on Artificial Intelligence Applications, Miami Beach, Florida, February 26-28, 1991.
  • “The Implications of Revisions in Natural Language Generation”. M. Meteer in Natural Language Generation in Artificial Intelligence and Computational Linguistics. Eds. Cecile Paris, William Swartout and William Mann. Klewer Academic Publishers. Boston, Massachusetts. 1991.
  • “POST: Using Probabilities in Language Processing”. M. Meteer, R. Weischedel, and R. Schwartz. Proceedings of IJCAI 91. Sidney, Australia, 1991.
  • “Abstract Linguistic Resources for Text Planning”, M. Meteer Proceedings of the Fifth International Workshop on Text Generation, Pittsburgh, Pennsylvania. 1990.
  • The Generation Gap: The problem of expressibility in text planning. Ph.D. thesis, Computer and Information Sciences Department, University of Massachusetts, Amherst, Massachusetts. February 1990.
  • “Towards Understanding Text with a Very Large Vocabulary”. Ayuso, Damaris, R. Bobrow, D. MacLaughlin, M.Meteer, L. Ramshaw, R. Schwatrz, R. Weischedel. In Proceedings of the Speech and Natural Language Workshop, Morgan Kaufmann Publishers, Inc., 1990
  • Review of Advances in Natural Language Generation, Zock & Sabeh (eds.) Computational Linguistics, Vol. 15. No. 2. p. 120-122. 1989
  • The SPOKESMAN Natural Language Generation System, BBN Technical Report 7090. 1989.
  • “Block Text Generation in ALBM” ALBM Technical Report. Lockheed Austin Division, Austin, Texas. 1989.
  • “Defining a Vocabulary for Text Planning”. M. Meteer. Proceedings of the AAAI-88 Workshop on Text Planning and Generation, St. Paul, Minnesota, August 25, 1988.
  • “Strategies for Effective Paraphrasing”, M. Meteer & Varda Shaked (1988) Proceedings of COLING-88, Budapest, Hungary. 1988.
  • “From Water to Wine: Generating Natural Language Text from Today’s Applications Programs”, McDonald, David D. & M. Meteer, Proceedings of the 2nd Conference on Applied Natural Language Processing, Univ. of Texas at Austin, February 9–11, 1987.
  • “Factors Contributing to Efficiency in Natural Language Generation”, McDonald, David D., M. Meteer and James D. Pustejovsky, in Kempen (ed.) Natural Language Generation, Martinus Nijoff Publishers, Dordrecht, The Netherlands, p. 159-182. 1987.
  • “Constraints on the Generation of Adjunct Clauses”, Huettner, Alison K., M. Meteer & McDonald, D.D. (1987) in Proceedings of the 25th Annual Meeting of the Association for Computational Linguistics, July 1987.
  • Mumble-86: Design and Implementation, M. Meteer, David D. McDonald, Scott Anderson, David Forster, Linda Gay, Alison Huettner, Penelope Sibun, UMass Technical Report 87-87, 173 pgs. 1987.
  • “A Model of Revision in Natural Language Generation”, M. Meteer & David D. McDonald in Proceedings of the 24th Annual Meeting of the Association for Computational Linguistics, pp. 90-96., 1986
  • The Writing Process as a Model for Natural Language Generation. M. Meteer, Master’s Thesis, University of Massachusetts, Amherst. 1985.

Select Panels and Presentations

  • 2022 Conversational Interactions, “Where Chatbots meet Question Answering”
  • 2020 Conversational Interactions, “Making a Silk Purse from and Sow’s Ear:  Getting actionable answers from enterprise documents”
  • 2019 Conversational Interactions “Clarification and Error Recovery Dialogs”
  • 2017 Conversational Interactions, “Building Mobile Voice Applications: A study in 9 weeks”
  • 2016 Mobile Voice Conference, “Assessing Dialog Management Systems”
  • 2015 Mobile Voice Conference, “Creating an Advanced Dialog Application”
  • 2013 Mobile Voice Conference, “Looking Back and Looking Forward: What dialog research can tell us”
  • 2012 Mobile Voice Conference, “More Data or More Knowledge: How to move speech recognition forward”
  • 2010 Mobile Voice Conference, Patent Policies panel: Building a Prior Art Library to Enable Better Patent Application Examinations
  • 2008 Voice Search Conference presentation: Speech recognition in the Enterprise
  • 2006 Speechtek panel presentation “Speech Recognition: The key to the content for multimedia search”
  • 2005 Speechtek 2005 tutorial presentation on “Natural Language: When do you need it and How do you know when it’s working?”
  • 2003 Edify “Listen to your customers! Advanced speech and language technology gives your customers a voice”
  • 2002 Call Center Demo & Conference, panel on “Self-Service Alternatives In An Increasingly Demanding Market”
  • 2001 SpeechTek, panel on “Speech and Knowledge Management”
  • 2000 “Making the Journey from Technical to Management – An Insider’s Perspective”, presentation to Women in Technology in the Verizon Technology Organization
  • 2000 Grace Hopper Celebration of Women in Computing, panel on “Women in Management: Their Perspective”
  • 2000 “The Voice of Technology: Bringing Speech Recognition from the Lab to the Marketplace” Keynote address for Boston University’s Pathways conference for High School girls to introduce them to careers in science and technology.

Professional Activities

  • Workshop Chair, North American Association for Computational Linguistics (NAACL), 2017 – present
  • Treasurer, AVIOS (Advanced Voice Input Output Society), 2017 – present
  • Board Member, AVIOS (Advanced Voice Input Output Society), 2014 – present
  • General Chair, Applied Natural Language Processing and North American Association for Computational Linguistics Conference, Seattle, WA, 2000
  • Program Committee Member, Association for Computational Linguistics conference, Boston, MA, 1997
  • Member, Program Committee, International Joint Conference on Artificial Intelligence, 1995
  • Member, Program Committee, 32nd Annual Meeting of the Association for Computational Linguistics, June 1994, Las Cruces, New Mexico
  • Member, Organizing Committee, 7th International Workshop on Natural Language Generation, June 1994, Kennebunkport, Maine
  • Co-Organizer, SIGGEN, Special Interest Group for Natural Language Generation
  • Co-Organizer, IJCAI-91 Workshop: Decision Making throughout the Generation Process
  • Co-Organizer, AAAI-90 Workshop: Evaluation of Natural Language Generation Systems